► Is the credit card booking secure?
Credit card information and personal data are delivered securely using the world's largest domain provider, GoDaddy SSL certificate (up to 256 bits).
► How do I book a room without a credit card?
You can use the old reservation system, telephone reservations. Through the bank transfer, Alipay, PayPal, three kinds of payment, you could pay the half of total room rates as the deposit in three days.
► Will my credit card be debited?
No, we will only temporarily hold 30% of the total amount on your credit card with pre-authorization and will not debit. After your check-in, the freezing potency will be released.
► Can I cancel my reservation for free?
Yes, it can be canceled for free before 14 days to check in. With the exception of non-refundable offers.
► How could I pay the rest of my room rates when check-in ?
Check-in desk provides only cash or Alipay for paying the rest of the room rate.
► What are the free services offered by your B&B?
Buffet breakfast, Free Wi-Fi (room, lobby), Free Parking Space, 1hour-late check-out (official website booking only), Luggage deposit, Self-service washing machine and dryer machine.
►Could I reserve the whole building of your B&B?
Sorry, we don't provide this reservation for whole building or the group over 16 memebers.
► Is there a parking space in the B&B?
Yes, thers is a big private parking area for every guest to access.
► Can I have BBQ?
Sorry, B&B are prohibited BBQ !
► Can I bring pets?
We are sorry, but it is not allowed in the hotel. These is a pet hotel available in the town.
► Earliest check-in time:
Check-in is available at 3:00 pm.,and the front desk provides luggage deposit service.
► Is there a shuttle service between Kaohsiung and B&B?
Yes, the shuttle service is provide by sharing the seats of the taxi with the rare of NT$400/per person. (higher price on special holidays)
The HSR Zuoying station, Kaohsiung railway station, Xiaogang Airport, and Kaohsiung city are available (about 2 to 2.5 hours by car), please directly contact the B&B driver Mr. Chu to make a appointment. (Mobile: + 886-903346367 LINE: a0903346367 WeChat: a0903346367 Facebook: firstname.lastname@example.org)
► What age of children can stay for free?
One child under six-year-old is allowed for free.
► Can I add an extra bed?
Up to one extra bed can be accommodated in each room type. Some rooms can not accommodate extra beds (see room type introduction). Extra bed fee: NT$500/per person
► Is there a ticketing service for snorkeling and water activities?
Yes, we have a long-term partner to provide these services. You could make a reservation at our front desk with the ideal price.
► Is there a service for booking attraction tickets?
Sorry, there is no booking service available for attraction.