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Reservation Policy

Children and Extra Bed Policy:

Definition of children: Passengers less than 12 years of age, 12 years of age or more is considered an adult
One child under 6 years old is admitted free of charge when using existing bedding

All extra children over the age of 6 years are charged an extra bed for an additional night's stay of NT $ 300 (temporary mattress, pillow, cooler, toiletries)

All extra children over 12 years old or adults are charged an extra bed for an additional night's stay of NT $ 500 (temporary mattress, pillow, cooler, toiletries)

The maximum number of extra beds per person is one person per room, and some rooms can not accommodate an extra bed.

No cots available

Deposit Policy:

All deposits would be pre-authorized in your credit card to temporarily block the 30% of the total room rate, and the deposit amount will be unblocked immediately after check-in. The duration it takes varies by the passenger's residence and the bank.

Reservations of non-refundable rates would be pre-authorized by the half amount of the room rate.

Check-In Instructions:

All rooms are equipped with breakfast, free Wi-Fi, private parking spaces, self-service washing machine.

Check in time: 3:00 pm Check out time: 11:00 am

Check-in time is at least 9:00 pm.

For the protection of the interests of other visitors, the hotel is not allowed to bring pets, the same day without refund.

There is no barbecue area or service available on-site.

The ban on drinking, noise, firecrackers, drug use, drug use, once discovered that the alarm processing.

Cancellation Policy:

Cancellation is free 14 days before.

10 days before cancellation, cancellation fee is 30% of deposit (3 months)

7 days prior to cancellation, cancellation fee is 50% of deposit (3 months)

4 days prior to cancellation, cancellation fee is 60% of deposit (3 months)

No order changes will be accepted within 3 days. If canceled, the cancellation fee is 100% of the deposit.

In case of force majeure (such as typhoon or earthquake), it shall be canceled or reserved free of charge when the situation is promulgated by Pingtung Municipal Government.